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Published:July 29, 2011Paper Released:May 2011Authors:Christopher Marquis and Matthew Lee
Executive Summary:
Analyzing several Fortune 500 firms over the period of 10 y…
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Published:July 28, 2011Paper Released:May 2011Author:Michael C. Jensen
Executive Summary:
This is the commencement speech that HBS professor Michael Jensen delivered to…
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Published:July 27, 2011Author:Maggie Starvish
The customer rewards cards that clutter wallets and clog key chains of many a shopper may soon be no more, as retailers move from physical to digital (read: mobile apps) forms of loyalty program member i…